ServiceNow Deployments

Find Your Path to ServiceNow Success

ServiceNow Deployments

Find Your Path to ServiceNow Success

Begin Here. Go Anywhere.

You have a vision of digital transformation for your organization and have taken the first steps towards realizing it. Whether you’re starting with just a few modules or planning for a full-scale transformation, our battle-tested ServiceNow deployments methodology will ensure you find success with ServiceNow throughout your journey.

With you every step of the way.

As the only partner with end-to-end solutions for the entire ServiceNow lifecycle, you can rest assured that your deployment will be a success regardless of which solutions you’re implementing.

Our deployments range from fully templated to fully custom, all designed to suit your organization’s unique needs and expectations. With six years of ServiceNow experience and over 1,000 projects completed nationally across the entire Now Platform, our deployment will set you up for success at go-live and beyond.

Find the Right
ServiceNow Partner

Download our ServiceNow Partner Checklist and learn what eight crucial criteria to look for in a ServiceNow Partner.

Get the Checklist

With solutions across the entire ServiceNow platform,
we deliver success at every step of your journey.

We’re not just a ServiceNow partner. We run our business on it.

IT Service Management

Powerful, Streamlined ServiceNow ITSM Implementations

IT Operations Management

Eliminate Service Outages with Virteva’s ServiceNow ITOM Solutions

Customer Service Management

Deliver Modern CSM Solutions with ServiceNow

Security Operations & GRC

Tackle security incidents with ServiceNow Security Solutions

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HR Service Delivery

Give employees the service experience they deserve

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IT Business Management

Work where it matters most, redirect spend to critical apps, and accelerate time to value

With solutions across the entire ServiceNow platform, we deliver success at every step of your journey.

We’re not just a ServiceNow partner. We run our business on it.

IT Service Management

Powerful, Streamlined ServiceNow ITSM Implementations

IT Operations Management

Eliminate Service Outages with Virteva’s ServiceNow ITOM Solutions

Customer Service Management

Deliver Modern CSM Solutions with ServiceNow

Security Operations & GRC

Tackle security incidents with ServiceNow Security Solutions

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HR Service Delivery

Give employees the service experience they deserve

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IT Business Management

Work where it matters most, redirect spend to critical apps, and accelerate time to value

Which ServiceNow Deployment Path is Right for You?

A path to digital maturity for everyone.

Every ServiceNow journey takes a different road, some more travelled than others. But they always start from the same place: deployment. That’s why we offer three different paths to starting your ServiceNow journey, each one built to suit your unique needs and expectations.

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Path 1: ReadyDeploy™

The Virteva ReadyDeploy methodology helps you see ROI from the ServiceNow platform in the shortest time possible. Our core ReadyDeploy package is an accelerated deployment based on ITIL standards and field-tested best practice templates. This fixed bid, timebound project is the tried and true way to start your journey with swift time to value.

This deployment contains over 1,200 modifications to the base platform and is designed to get you started on your ServiceNow journey without a substantial cost and time investment.

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Path 2: ReadyDeploy™ Plus

ReadyDeploy Plus gives you a more tailored way to leverage our experience and best practices. If you’re looking for more sophisticated integrations, more in-depth training, or want to be ready to dive deeper into the platform on day one, we can deliver while maintaining all the benefits of the standard ReadyDeploy.

With ReadyDeploy Plus, we design your deployment to match your business objectives while still reducing your implementation timeline by weeks or even months.

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Path 3: Fully Custom Implementation

Moving a complex, enterprise environment onto a new technology platform will involve challenges and opportunities that an out-of-the-box solution aren’t equipped to manage effectively.

As a ServiceNow Gold Services Partner with more than 1,000 projects under our belt, we have the insights and experience needed to make this custom implementation a success for your organization.

Which Deployment Path is Right for You?

A path to digital maturity for everyone.

Every ServiceNow journey takes a different road, some more travelled than others. But they always start from the same place: deployment. That’s why we offer three different paths to starting your ServiceNow journey, each one built to suit your unique needs and expectations.

wtfdivi014-url24

Path 1: ReadyDeploy™

The Virteva ReadyDeploy methodology helps you see ROI from the ServiceNow platform in the shortest time possible. Our core ReadyDeploy package is an accelerated deployment based on ITIL standards and field-tested best practice templates. This fixed bid, timebound project is the tried and true way to start your journey with swift time to value.

This deployment contains over 1,200 modifications to the base platform and is designed to get you started on your ServiceNow journey without a substantial cost and time investment.

wtfdivi014-url24

Path 2: ReadyDeploy™ Plus

ReadyDeploy Plus gives you a more tailored way to leverage our experience and best practices. If you’re looking for more sophisticated integrations, more in-depth training, or want to be ready to dive deeper into the platform on day one, we can deliver while maintaining all the benefits of the standard ReadyDeploy.

With ReadyDeploy Plus, we design your deployment to match your business objectives while still reducing your implementation timeline by weeks or even months.

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Path 3: Fully Custom Implementation

Moving a complex, enterprise environment onto a new technology platform will involve challenges and opportunities that an out-of-the-box solution aren’t equipped to manage effectively.

As a ServiceNow Gold Services Partner with more than 1,000 projects under our belt, we have the insights and experience needed to make this custom implementation a success for your organization.

ServiceNow SysAdmins & Implementation Specialists

Custom Platform Modifications

ServiceNow Accreditations + Certifications

6 Month Average CSAT Score

Virteva is proud to be a Gold Services and Authorized Training Partner with ServiceNow. With over 750 seats, hundreds of clients, and excellent customer satisfaction scores, we have earned our status as a preferred partner.

ServiceNow SysAdmins & Implementation Specialists

Custom Platform Modifications

ServiceNow Accreditations + Certifications

6 Month Average CSAT Score

Virteva is proud to be a Gold Services and Authorized Training Partner with ServiceNow. With over 750 seats, hundreds of clients, and excellent customer satisfaction scores, we have earned our status as a preferred partner.

Go-Live with Confidence

Your ServiceNow Go-Live is only the beginning of the journey. And leveraging our methodology, Go-Live Assurance, and End-User Adoption Assurance lets you embark with confidence.

Go-Live Assurance

Even the best laid plans can change as your project gets underway. This is why we include Go-Live Assurance with every deployment we complete. Go-Live Assurance is your contingency to tackle unexpected challenges, make changes, and go beyond the initial scope to make your project a success without going over budget.

These pre-allocated funds give you on-demand access to Virteva’s ServiceNow Engineers and Technicians to further modify your instance through the Virteva ManagedNow portal. This helps you address scope creep, modify your instance, and continue your deployment momentum while your own IT staff is getting up to speed on the new platform.

End-User Adoption Assurance

It’s not enough to just roll out a new platform. You need to make sure your users will put it to work.

Providing targeted, relevant training is critical to driving adoption and ROI. By preparing employees to face new challenges and learn best practices, they’re better equipped to embrace the newly implemented technology.

That’s why we offer End-User Adoption Assurance, a training solution that goes above and beyond the admin training already included in your deployment. Our consultants will work with you to understand your business drivers and tailor an entire experience for your end-users.

This includes:

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An extensive communication plan with poster, banner, and email templates

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A presentation deck and video to introduce the benefits of ServiceNow

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A 90-minute workshop to enable your champions and drive adoption

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Baseline data of key overall adoption metrics and benchmarking to prove ROI

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Follow-up quick reference guide and FAQ document for users

Go-Live with Confidence

Your ServiceNow Go-Live is only the beginning of the journey. And leveraging our methodology, Go-Live Assurance, and End-User Adoption Assurance lets you embark with confidence.

Go-Live Assurance

Even the best laid plans can change as your project gets underway. This is why we include Go-Live Assurance with every deployment we complete. Go-Live Assurance is your contingency to tackle unexpected challenges, make changes, and go beyond the initial scope to make your project a success without going over budget.

These pre-allocated funds give you on-demand access to Virteva’s ServiceNow Engineers and Technicians to further modify your instance through the Virteva ManagedNow portal. This helps you address scope creep, modify your instance, and continue your deployment momentum while your own IT staff is getting up to speed on the new platform.

End-User Adoption Assurance

It’s not enough to just roll out a new platform. You need to make sure your users will put it to work.

Providing targeted, relevant training is critical to driving adoption and ROI. By preparing employees to face new challenges and learn best practices, they’re better equipped to embrace the newly implemented technology.

That’s why we offer End-User Adoption Assurance, a training solution that goes above and beyond the admin training already included in your deployment. Our consultants will work with you to understand your business drivers and tailor an entire experience for your end-users.

This includes:

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An extensive communication plan with poster, banner, and email templates

wtfdivi014-url38

A presentation deck and video to introduce the benefits of ServiceNow

wtfdivi014-url39

A 90-minute workshop to enable your champions and drive adoption

wtfdivi014-url40

Baseline data of key overall adoption metrics and benchmarking to prove ROI

wtfdivi014-url41

Follow-up quick reference guide and FAQ document for users

Post-Deployment Management and Support

Our partnership doesn’t have to end after go-live.

Virteva ManagedNowTM makes it easy to plan for and engage in ongoing management and support of your ServiceNow instance in the weeks, months, and even years that follow.

Get the benefit of our full staff of ServiceNow experts on demand for roadmapping, assessments, training, upgrades, development services, and more.

Post-Deployment Management and Support

Our partnership doesn’t have to end after go-live.

Virteva ManagedNowTM makes it easy to plan for and engage in ongoing management and support of your ServiceNow instance in the weeks, months, and even years that follow.

Get the benefit of our full staff of ServiceNow experts on demand for roadmapping, assessments, training, upgrades, development services, and more.

Your ServiceNow
Journey Starts Now

Our team is ready to be your guide.

Choosing your ServiceNow partner is a big step as you’re kicking off your ServiceNow deployment, and our team is always ready to be your guide. Start your journey today by filling out the form below and our team will be in touch within 1 business day.

Subscribe To Our
Monthly Newsletter

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[white paper]
Download “Examining Effective
Self-Service Implementation”

Properly utilizing self-service can reduce incident volume by over 50%. As you scale your business, incident volumes will inevitably increase. Implementing self-service will help you preemptively address this challenge.

Click the button below to download now!

Read the eBook

Subscribe To Our
Monthly Newsletter

To receive trends in service and how they’re shaping our industry delivered to your inbox monthly, enter your email below and click submit.

[white paper]
Download “Examining Effective Self-Service Implementation”

Properly utilizing self-service can reduce incident volume by over 50%. As you scale your business, incident volumes will inevitably increase. Implementing self-service will help you preemptively address this challenge.

Click the button below to download now!

Read the eBook

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