ServiceNow ITSM Solutions

Powerful, Streamlined ServiceNow ITSM Implementations

ServiceNow ITSM Solutions

Powerful, Streamlined ServiceNow ITSM Implementations

ServiceNow ITSM for Better Everything.

ServiceNow IT Service Management (ITSM) helps you accelerate your digital transformation by enabling services for your end-users wherever they are, whenever they need it, and from any device they have.

Gone are the days of IT teams relying on fragmented tools, legacy systems, and manual processes.

With ServiceNow ITSM you can:

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Fully automate service management processes

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Give your entire IT team real-time visibility into your service management processes

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Increase productivity with built-in dashboards, analytics and a consumer-like, mobile-ready service portal

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Prove IT’s value to executive leaders by providing hyper-responsive, 5-star service with the data to back it up

“[Organizations using ServiceNow] reduced IT work by 66% for their monthly volume of service and incident requests.”*

*Total Economic Impact of ServiceNow, Forrester, 2017

ServiceNow ITSM gives you a powerful, streamlined platform to rapidly reduce costs, lower risk, improve business agility, and boost IT innovation.

[guide] Get the Most Out of your ServiceNow Investment

A Guide to Improving ServiceNow ROI eBook - VirtevaYour platform is only as good as the data and processes around it. So, if you aren’t seeing the ROI you were expecting, you may need to revisit a few business processes around your technology stack.

Download our Guide to Improving ServiceNow ROI and learn about the things you can do to easily increase the value of your ServiceNow Platform.

ServiceNow ITSM for Better Everything.

ServiceNow IT Service Management (ITSM) helps you accelerate your digital transformation by enabling services for your end-users wherever they are, whenever they need it, and from any device they have.

Gone are the days of IT teams relying on fragmented tools, legacy systems, and manual processes.

With ServiceNow ITSM you can:

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Fully automate service management processes

wtfdivi014-url24

Increase productivity with built-in dashboards, analytics and a consumer-like, mobile-ready service portal

wtfdivi014-url24

Give your entire IT team real-time visibility into your service management processes

wtfdivi014-url24

Prove IT’s value to executive leaders by providing hyper-responsive, 5-star service with the data to back it up

“[Organizations using ServiceNow] reduced IT work by 66% for their monthly volume of service and incident requests.”*

*Total Economic Impact of ServiceNow, Forrester, 2017

ServiceNow ITSM gives you a powerful, streamlined platform to rapidly reduce costs, lower risk, improve business agility, and boost IT innovation.

[guide] Get the Most Out of your ServiceNow Investment

A Guide to Improving ServiceNow ROI eBook - VirtevaYour platform is only as good as the data and processes around it. So, if you aren’t seeing the ROI you were expecting, you may need to revisit a few business processes around your technology stack.Download our Guide to Improving ServiceNow ROI and learn about the things you can do to easily increase the value of your ServiceNow Platform.

What else is possible?

Here’s what other ServiceNow
users are doing

Now Platform

We help you get the most out of your ServiceNow instance.

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Configuration Management Database

Your CMDB helps you understand your organization’s IT environment by managing your assets and configurations, compliance, and measuring service impact.

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IT Asset Management

ITAM uses workflows to automate your IT asset lifecycles, helping you track the financial, contractual, and inventory details of your hardware, devices, and non IT assets.

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Service Portal

The Service Portal provides self-service solutions to your end-users, giving them on-demand access to the resources they need while freeing your service desk agents to address larger projects.

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Performance Analytics

Performance Analytics provides real-time data on your KPIs for stronger reporting, smarter business decisions, and greater value from ServiceNow.

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Continual Improvement Management

The CIM lets your team create and manage improvement initiatives based on their data and experiences. This solution lets you track progress and show an ROI on your continual improvement efforts.

We’re Not Just a ServiceNow Implementation Consultant.

We Run our Business on it.

As a leading provider of outsourced IT managed services, Virteva faces the same challenges our customers do every single day. So like our customers, we must have the tools, processes, and capabilities to deliver best in class IT service – all the time, everywhere.

Since implementing ServiceNow over four years ago, we’ve invested thousands of hours to develop numerous best practices, third-party integrations, and analytics capabilities to support the entire spectrum of customer needs, and battle tested them across hundreds of clients. We bring this depth of expertise and experience to every deployment project.

ServiceNow SysAdmins & Implementation Specialists

Custom Platform Modifications

ServiceNow Accreditations + Certifications

6 Month Average CSAT Score

ServiceNow Gold Services Partner - Virteva

Virteva is proud to be a Gold Services Partner with ServiceNow. With over 750 seats, hundreds of clients, and excellent customer satisfaction scores, we have earned our status as a preferred partner.

ServiceNow SysAdmins & Implementation Specialists

Custom Platform Modifications

ServiceNow Accreditations + Certifications

6 Month Average CSAT Score

ServiceNow Gold Services Partner - Virteva

Virteva is proud to be a Gold Services Partner with ServiceNow. With over 750 seats, hundreds of clients, and excellent customer satisfaction scores, we have earned our status as a preferred partner.

ServiceNow Deployments and Integrations

Find Your Path to ServiceNow Success

Deployments

A path to IT maturity for everyone

Whether you’re starting with just a few ITSM modules or planning for a full-scale transformation, our battle-tested deployment methodology will ensure you find success with ServiceNow. Our deployments range from fully templated to fully custom, all designed to suit your organization’s unique needs and expectations.

ServiceNow Service Management Screenshot iPad - Virteva
ServiceNow Service Automation Laptop Screenshot - Virteva

Integrations

Create your Ideal Application Environment

ServiceNow supports integrations with third-party applications to enable a single source of truth while transferring data between applications. As a ServiceNow Gold Services Partner for more than a year, we have developed deep expertise for integrating ServiceNow with a plethora of 3rd party applications.

ServiceNow Deployments and Integrations

Find Your Path to ServiceNow Success

ServiceNow Service Management Screenshot iPad - Virteva

Deployments

A path to IT maturity for everyone

Whether you’re starting with just a few ITSM modules or planning for a full-scale transformation, our battle-tested deployment methodology will ensure you find success with ServiceNow. Our deployments range from fully templated to fully custom, all designed to suit your organization’s unique needs and expectations.

ServiceNow Service Automation Laptop Screenshot - Virteva

Integrations

Create your Ideal Application Environment

ServiceNow supports integrations with third-party applications to enable a single source of truth while transferring data between applications. As a ServiceNow Gold Services Partner for more than a year, we have developed deep expertise for integrating ServiceNow with a plethora of 3rd party applications.

Next Steps On Your ServiceNow Journey eBook - Virteva

The ServiceNow Platform is broad and powerful.

But once you’ve implemented it, what should you do next?

We analyzed over 500 demands submitted across our entire customer base of ServiceNow users during the past six months to identify the most common use cases and provide insights and ideas to other ServiceNow users.

Download The Next Steps On Your ServiceNow Journey eBook and let us help you decide which step to take on your ServiceNow Journey.

What Makes Virteva Different?

Virteva offers a unique set of capabilities to maximize the value of your ServiceNow instance.

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Innovative delivery approach: custom configurations, low risk, rapid ROI.

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Nationally recognized ServiceNow® and Microsoft Gold partner, excellent CSAT scores, preferred partner status.

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Best-in-class administrator and end-user training to ensure adoption.

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24/7 ServiceNow® and Microsoft platform support with on-demand resources.

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Ability to partner long-term and offer additional services as you grow.

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Specialists in serving the unique needs of middle market clients.

What Makes Virteva Different?

Virteva offers a unique set of capabilities to maximize the value of your ServiceNow instance.

wtfdivi014-url45

Innovative delivery approach: custom configurations, low risk, rapid ROI.

wtfdivi014-url43

Nationally recognized ServiceNow® and Microsoft Gold partner, excellent CSAT scores, preferred partner status.

wtfdivi014-url46

Best-in-class administrator and end-user training to ensure adoption.

wtfdivi014-url44

24/7 ServiceNow® and Microsoft platform support with on-demand resources.

wtfdivi014-url20

Ability to partner long-term and offer additional services as you grow.

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Specialists in serving the unique needs of middle market clients.

Subscribe To Our
Monthly Newsletter

To receive trends in service and how they’re shaping our industry delivered to your inbox monthly, enter your email below and click submit.

[report]
Download “The Total Economic Impact of ServiceNow”

This report, conducted by an independent third party research firm, provides information on the potential return on investment enterprises may realize by modernizing their IT operations with ServiceNow.

Click the button below to download now!

Examining Effective Self-Service Implementation White Paper - Virteva
Sign Up for Our Monthly Newsletter - Virteva

Subscribe To Our

Monthly Newsletter

To receive trends in service and how they’re shaping our industry delivered to your inbox monthly, enter your email below and click submit.

Examining Effective Self-Service Implementation White Paper - Virteva

[report]
Download “The Total Economic Impact of ServiceNow”

This report, conducted by an independent third party research firm, provides information on the potential return on investment enterprises may realize by modernizing their IT operations with ServiceNow.

Click the button below to download now!

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