Workshops & Assessments

Service Desk Assessment

The Service Desk Assessment is a structured approach to helping you understand where your service desk is today while providing practical recommendations to help you create a world-class service desk.

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CSM Discovery Workshop

Our Customer Service Management Workshop is a structured approach to defining a customer service management excellence plan.

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ServiceNow Health Check

Get more from your ServiceNow Instance. Evaluate your ServiceNow instance to identify performance improvements, find ways to optimize your processes, or prepare for upgrade.

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