Resource Library

Get-home-in-time-for-dinner, as a service.

 

 

6pm is for dinner requests, not

service requests. Our deep and

wide experience in IT means

you can trust us to take care of

the fire-drills while you focus

on the things that matter most.

Corgan: “Upping Our Game” As a Service [case study]

Corgan: “Upping Our Game” As a Service [case study]

Voxai: Delivering Better Customer Service [case study]

Voxai: Delivering Better Customer Service [case study]

MMI: ServiceNow CSM On a Global Scale [case study]

MMI: ServiceNow CSM On a Global Scale [case study]

The Essential Checklist for Modernizing Customer Service [white paper]

The Essential Checklist for Modernizing Customer Service [white paper]

ServiceNow Partner [checklist]

ServiceNow Partner [checklist]

The Total Economic Impact of ServiceNow Customer Service Management [report]

The Total Economic Impact of ServiceNow Customer Service Management [report]

ManagedNow [info pack]

ManagedNow [info pack]

ITSM [info pack]

ITSM [info pack]

Customer Experience [info pack]

Customer Experience [info pack]

Comprehensive Guide to Microsoft 365 [eBook]

Comprehensive Guide to Microsoft 365 [eBook]

Self-Service Implementation [white paper]

Self-Service Implementation [white paper]

Guide to Improving ServiceNow ROI [eBook]

Guide to Improving ServiceNow ROI [eBook]

Next Steps on your ServiceNow Journey [eBook]

Next Steps on your ServiceNow Journey [eBook]

Intro to Discovery, Implementation & Ongoing Management [webinar]

Intro to Discovery, Implementation & Ongoing Management [webinar]

Are You Prepared for the Next Generation of Customer Expectations? [webinar]

Are You Prepared for the Next Generation of Customer Expectations? [webinar]

Managed365 [info pack]

Managed365 [info pack]

The State of Incident Response [report]

The State of Incident Response [report]

The New IT Leader Imperative [white paper]

The New IT Leader Imperative [white paper]

Service-Aware Event Management [white paper]

Service-Aware Event Management [white paper]

ITSM Blueprint [eBook]

ITSM Blueprint [eBook]

Service Desk [data sheet]

Service Desk [data sheet]

Security Ops Mgmt [data sheet]

Security Ops Mgmt [data sheet]

ITSM-as-a-Service [data sheet]

ITSM-as-a-Service [data sheet]

ManagedNow™ [data sheet]

ManagedNow™ [data sheet]

ReadyDeploy™ [data sheet]

ReadyDeploy™ [data sheet]

Adopting Microsoft Azure [white paper]

Adopting Microsoft Azure [white paper]

Microsoft Ignite 2017: News from the Arena of Innovation [webinar]

Microsoft Ignite 2017: News from the Arena of Innovation [webinar]

Turn Customer Service Into A Team Sport On-Demand [webinar]

Turn Customer Service Into A Team Sport On-Demand [webinar]

How To Eliminate Service Outages On-Demand [webinar]

How To Eliminate Service Outages On-Demand [webinar]

The Total Economic Impact of ServiceNow [report]

The Total Economic Impact of ServiceNow [report]

EM+S On-Demand [webinar]

EM+S On-Demand [webinar]

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