Virteva ManagedNow™

Ops-as-a-Service

Virteva ManagedNow™

Ops-as-a-Service

Virteva ManagedNow™ is a comprehensive and flexible support and enhancement service for ServiceNow and Microsoft Cloud. Get the benefit of a wide range of skillsets operating under a proven ops-as-a-service delivery model without carrying the cost of full-time staff.

ServiceNow and Microsoft services available through Virteva ManagedNow include:

R

Training for admins and end-users

R

Flexible consulting services

R

Access to the Virteva IP library and Ops-as-a-Service engine

R

Admin and configuration services

R

Architect services

R

Roadmapping, development, and upgrades

Virteva is a ServiceNow partner, but the Virteva ManagedNow program is run entirely by Virteva and not ServiceNow. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc.

Virteva ManagedNow™ makes it easier to get things done.

How long does it take to get a typical project off the ground?

Working with an outside vendor requires initial project scoping, price quoting, and approvals. It can take several weeks or even months to kick off even simple projects.

And bringing projects in-house typically isn’t much easier. Hiring, training, and retaining multiple people who specialize in developing these platforms is a lengthy and expensive process, often wrought with unknowns.

With Virteva ManagedNow™, you skip all that by using pre-allocated funds to leverage the experts we have on staff, and only pay for the time and work you need. Virteva ManagedNow™ is the full spectrum support option you need to stay focused on your business and maximize the ROI of your technology stack.

Virteva ManagedNow™ is a comprehensive and flexible support and enhancement service for ServiceNow and Microsoft Cloud. Get the benefit of a wide range of skillsets operating under a proven DevOps delivery model without carrying the cost of full-time staff.

ServiceNow and Microsoft services available through ManagedNow include:

R

Training for admins and end-users

R

Flexible consulting services

R

Access to the Virteva IP library and DevOps engine

R

Admin and configuration services

R

Architect services

R

Roadmapping, development, and upgrades

Virteva ManagedNow™ makes it easier to get things done.

How long does it take to get a typical DevOps project off the ground?

Working with an outside vendor requires initial project scoping, price quoting, and approvals. It can take several weeks or even months to kick off even simple projects.

And bringing DevOps projects in-house typically isn’t much easier. Hiring, training, and retaining multiple people who specialize in developing these platforms is a lengthy and expensive process, often wrought with unknowns.

With Virteva ManagedNow™, you skip all that by using pre-allocated funds to leverage the experts we have on staff, and only pay for the time and work you need. Virteva ManagedNow™ is the full spectrum support option you need to stay focused on your business and maximize the ROI of your technology stack.

Wondering how to enhance your ServiceNow
instance through Virteva ManagedNow™?

We calculated the most common requests that our customers submitted to identify real-life ServiceNow use cases for Virteva ManagedNow fuel. For inspiration on what’s possible in ServiceNow, download the ebook.

Download eBook

Wondering how to enhance your ServiceNow
instance through Virteva ManagedNow™?

We calculated the most common requests that our customers submitted to identify real-life ServiceNow use cases for Virteva ManagedNow fuel. For inspiration on what’s possible in ServiceNow, download the ebook.

Download eBook

Virteva ManagedNow™ Portal Features Include:

In this 4 minute video, you’ll see how Virteva’s proprietary ManagedNow portal makes it easy for organizations to engage in ongoing development and support for ServiceNow and Microsoft Cloud solutions.

Ops-as-a-Service for ServiceNow and Microsoft Cloud

Gain instant access 24/7 to a full team of ServiceNow and Microsoft certified experts with a wide range of skillsets. Engage in enhancement projects, upgrades, training, product support, and roadmapping sessions without the overhead of hiring additional staff. All work is done within established timelines and SLAs.

Proprietary Online Portal for Easy
Management of Work

Requesting, managing, and monitoring incidents and demands has never been easier. Add new requests from the Service Catalog to your shopping cart and view your list of open and in-progress incidents and demands at a glance. Easily categorize, prioritize, and approve requests and stay on top of progress with real-time tracking and reporting. All work completed with ManagedNow funds are quoted in both hours and dollars to help you track your projects and better outline how a demand will impact your balance and contract burn.

Spend as You Go, Add What You Need

Turn your pre-allocated funds into ManagedNow fuel. Spend your fuel as you go, only consume what you need at your own pace, and add additional fuel as you need it. We’ll continue to fulfill requests, big and small, until you run out of fuel.

Complete Administrative Control

Stay in control of your ManagedNow account. Administrator access allows you to easily add and remove users, and assign the appropriate access levels for incidents, demands, and approvals. Plus, the self-service options for the Service Catalog and password reset make it simple to administer your account, your way.

Virteva ManagedNow™ Portal Features Include:

DevOps for ServiceNow and Microsoft Cloud

Gain instant access 24/7 to a full team of ServiceNow and Microsoft certified experts with a wide range of skillsets. Engage in enhancement projects, upgrades, training, product support, and roadmapping sessions without the overhead of hiring additional staff. All work is done within established timelines and SLAs.

Proprietary Online Portal for Easy
Management of Work

Requesting, managing, and monitoring incidents and demands has never been easier. Add new requests from the Service Catalog to your shopping cart and view your list of open and in-progress incidents and demands at a glance. Easily categorize, prioritize, and approve requests and stay on top of progress with real-time tracking and reporting. All work completed with ManagedNow funds are quoted in both hours and dollars to help you track your projects and better outline how a demand will impact your balance and contract burn.

Spend as You Go, Add What You Need

Turn your pre-allocated funds into ManagedNow fuel. Spend your fuel as you go, only consume what you need at your own pace, and add additional fuel as you need it. We’ll continue to fulfill requests, big and small, until you run out of fuel.

Complete Administrative Control

Stay in control of your ManagedNow account. Administrator access allows you to easily add and remove users, and assign the appropriate access levels for incidents, demands, and approvals. Plus, the self-service options for the Service Catalog and password reset make it simple to administer your account, your way.

Virteva ManagedNow™ Portal Features

Request and Manage Services Through Your Virteva ManagedNow Portal

When you open a Virteva ManagedNow account, you get a portal to easily manage and engage in enhancement projects, upgrades, training, product support, roadmapping sessions, and more. As demands are submitted, Virteva fulfills them based on established timelines and SLAs.

Virteva ManagedNow™ Portal Features

Request and Manage Services Through Your Virteva ManagedNow Portal

When you open a ManagedNow account, you get a portal to easily manage and engage in enhancement projects, upgrades, training, product support, roadmapping sessions, and more. As demands are submitted, Virteva fulfills them based on established timelines and SLAs.

Service Catalog and Shopping Cart

View and purchase any services Virteva provides through the Virteva ManagedNow portal. The shopping cart functionality allows you to add and remove items from the Service Catalog, assign services to a cost center for internal reporting, and provide special instructions to Virteva. Don’t see what you’re looking for in the Service Catalog? Submit your request through the Virteva ManagedNow form and your account manager will reach out for more details.

Real-Time Reports Dashboard

The reports dashboard provides insight into your open and pending demands, remaining Virteva ManagedNow fuel, and contract burn. Use the search feature to scan the entire Virteva ManagedNow site for anything else you may need including knowledge base articles, your incidents and demands, and even upcoming Virteva events.

Featured Demands

We analyze and aggregate the demands our clients have submitted so we can share ServiceNow and Microsoft best practices across our customer base. Keep an eye on the featured demands and Virteva news widgets for project inspiration, best practices, upcoming educational events, and new paths you can take on your journey.

Service Catalog and Shopping Cart

View and purchase any services Virteva provides through the Virteva ManagedNow portal. The shopping cart functionality allows you to add and remove items from the Service Catalog, assign services to a cost center for internal reporting, and provide special instructions to Virteva. Don’t see what you’re looking for in the Service Catalog? Submit your request through the Virteva ManagedNow form and your account manager will reach out for more details.

Real-Time Reports Dashboard

The reports dashboard provides insight into your open and pending demands, remaining Virteva ManagedNow fuel, and contract burn. Use the search feature to scan the entire Virteva ManagedNow site for anything else you may need including knowledge base articles, your incidents and demands, and even upcoming Virteva events.

Featured Demands

We analyze and aggregate the demands our clients have submitted so we can share ServiceNow and Microsoft best practices across our customer base. Keep an eye on the featured demands and Virteva news widgets for project inspiration, best practices, upcoming educational events, and new paths you can take on your journey.

Use Virteva ManagedNow to Fuel Microsoft Cloud Projects

Deploy new security measures, conduct training and adoption initiatives, or manage the update cycle for your entire Microsoft stack, all with Virteva ManagedNow fuel. For inspiration on what’s possible in Microsoft 365, download the ebook.

Download eBook

Use ManagedNow to Fuel Microsoft Cloud Projects

Deploy new security measures, conduct training and adoption initiatives, or manage the update cycle for your entire Microsoft stack, all with ManagedNow fuel. For inspiration on what’s possible in Microsoft 365, download the ebook.

Download eBook

Request a Demo

Learn more about our proprietary Virteva ManagedNow portal by scheduling a one-on-one demo. See how it works, what others have used it for, and explore how it can help your team achieve more with ServiceNow and Microsoft.

Schedule Your Demo

Request a Demo

Learn more about our proprietary Virteva ManagedNow portal by scheduling a one-on-one demo. See how it works, what others have used it for, and explore how it can help your team achieve more with ServiceNow and Microsoft.

Schedule Your Demo

Subscribe To Our
Monthly Newsletter

To receive trends in service and how they’re shaping our industry delivered to your inbox monthly, enter your email below and click submit.

Download the Datasheet

Enter your email address in the form below and we’ll send you information about Virteva ManagedNow™ directly to your inbox.

Subscribe To Our
Monthly Newsletter

To receive trends in service and how they’re shaping our industry delivered to your inbox monthly, enter your email below and click submit.

Download the Datasheet

Enter your email address in the form below and we’ll send you information about Virteva ManagedNow™ directly to your inbox.

Share This