Endpoint Management

Solutions from end to endpoint.

Endpoint Management Solutions

Virteva’s Endpoint Management Service is a natural extension to any Service Desk model, leveraging the same core ITIL disciplines, tools and governance models in their pursuit to maximize end user satisfaction and productivity.

Together, your service desk and our Endpoint Management solution form a comprehensive framework that provides everything needed to support your End User Computing environment. Features include 24/7 live service desk support, PC and Mac management, malware, spam and virus protection, Windows™ and application patches, mobile device support, backup services and more.

 

Endpoint Services Include:

  • 24/7 live Help Desk/Service Desk support
  • PC and Mac management
  • Proactive monitoring
  • Malware, Spam and Virus protection
  • Windows™ and application patches
  • Mobile device support
  • OS Image Management
  • Backup services
  • Secure Remote control
  • Optional IT Asset Disposition (ITAD) services
  • 70% First Contact Resolution (FCR) rate

Eliminate outages before they even happen!

Watch this on-demand webinar to learn how to outsmart service outages.

With speakers from both ServiceNow and Virteva, our webinar “How to eliminate service outages” will show you how your business can better manage IT services and operations more efficiently by automatically creating and updating service maps.

Click the button below to watch the webinar and learn how to outsmart service outages.

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