End-User Computing

Solutions from end to endpoint

End-User Computing

Solutions from end to endpoint

Take a Proactive Approach to Supporting and Securing your Organization

Virteva’s End-User Computing services are a natural extension for any service desk model, leveraging the same core ITIL disciplines, tools, and governance models to maximize end-user satisfaction and productivity. Together, your service desk and our solutions form a comprehensive framework that provide everything needed to support your End-User Computing environment.

Take a Proactive Approach to Supporting and Securing your Organization

Virteva’s End-User Computing services are a natural extension for any service desk model, leveraging the same core ITIL disciplines, tools, and governance models to maximize end-user satisfaction and productivity. Together, your service desk and our solutions form a comprehensive framework that provide everything needed to support your End-User Computing environment.

End-User Computing

Our support includes PC and Mac management, Windows and application patches, mobile device support,
and backup services, plus malware, spam, and virus protection.

User and Device Support

  • 24/7/365 incident management
  • Problem identification, classification, root-cause investigation
  • Change control services

Endpoint Management

  • SCCM and Intune management
  • Anti-virus & anti-malware management
  • Patch management
  • Workstation health alerting and reporting

Lifecycle Management

  • Imaging and procurement
  • Proactive lifecycle replacement
  • Remote break-fix

End-User Computing

Our support includes PC and Mac management, Windows and application patches, mobile device support, and backup services, plus malware, spam, and virus protection.

User and Device Support

  • 24/7/365 incident management
  • Problem identification, classification, root-cause investigation
  • Change control services

Endpoint Management

  • SCCM and Intune management
  • Anti-virus & anti-malware management
  • Patch management
  • Workstation health alerting and reporting

Lifecycle Management

  • Imaging and procurement
  • Proactive lifecycle replacement
  • Remote break-fix

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[White Paper]
Download “Examining Effective Self-Service Implementation”

Properly utilizing self-service can reduce incident volume by over 50%. As you scale your business, incident volumes will inevitably increase. Implementing self-service will help you preemptively address this challenge.

Click the button below to download.

Read the eBook

Subscribe To Our
Monthly Newsletter

To receive trends in service and how they’re shaping our industry delivered to your inbox monthly, enter your email below and click submit.

[White Paper]
Download “Examining Effective Self-Service Implementation”

Properly utilizing self-service can reduce incident volume by over 50%. As you scale your business, incident volumes will inevitably increase. Implementing self-service will help you preemptively address this challenge.

Click the button below to download.

Read the eBook

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