Virteva Introduces Managed365™ for Ongoing Microsoft 365 Management
A new service offering providing top-of-the-line support for the Microsoft 365 stack
MINNEAPOLIS, MN, October 24, 2017 – Virteva, a leading provider of IT services, today announced the release of Managed365™, a new service offering providing top-of-the-line support for the Microsoft 365 stack. As a Microsoft Gold partner in several categories, Virteva has developed a best-in-class practice around the entire suite, which includes Office 365, Windows 10, and Enterprise Mobility + Security (EM+S), so Microsoft end-users can employ the full capability of the powerful cloud-based service.
Managing the components of Microsoft 365 can be a burden for IT Managers. Tweaking settings in EM+S or handling password changes and other common incidents require them to focus much of their time on putting out the day-to-day fires.
By moving that burden to Virteva, Managed365 simplifies these challenges so IT Managers can reallocate their time towards strategic functions like long-term planning or process optimization.
“Our team provides the ‘Ops as-a-Service’ compliment required to effectively utilize the broad 24/7 capabilities of SaaS offerings such as Office365,” said Tom Kieffer, founder and CEO of Virteva. “Managed365 helps our clients leverage the Microsoft tools they already have to maximize their ROI, value, and impact.”
This requires each employee to be properly trained so they can make the most of the tools at their disposal.
Continuing their commitment to drive Microsoft adoption and efficiency, Virteva makes purpose-built training a part of every project they handle. From the administrators to the end-users, their goal is to make sure organizations know how to make the most of their software.
But increasing adoption and efficiency isn’t the only thing IT Leaders are focused on. Staying ahead of the rapidly changing cyberthreat landscape is on everyone’s minds, especially in the wake of recent malware attacks including WannaCry, Petya, and the Equifax breach.
That’s where Microsoft EM+S and some of the components of Office 365 and Windows 10 are compelling. These tools allow businesses to put in place a holistic, defense in depth approach to keep systems and data secure, making it less crucial to rely on a malware engine to stay ahead of the next big threat. With these analytics in place, IT and security teams can respond to threats faster or even proactively surface them as they occur.
Organizations see the benefit of implementing these holistic, defense in depth protocols, but the complexity of solutions paired with already over-burdened IT Managers can make it difficult to design, implement, and manage solutions that will meet their ever-changing needs.
Today’s announcement means organizations can streamline the process to roll out these protocols. As one of the few Microsoft EM+S Gold Partners, Virteva has demonstrated success in helping their clients implement EM+S in a way that best meets their needs.
As part of the new Managed365 offering, customers also have on-demand access to Virteva’s award-winning 24/7 Service Desk, something that has proven particularly valuable during and immediately following go-live.
“There are always some road bumps after go-live, particularly as the end-users are adjusting to the changes,” said Jamey Anderson, EVP of Delivery at Virteva. “To help ease that transition, our service desk analysts are here to provide around-the-clock end-user support. We can help with anything from resetting passwords to administering your EM+S environment. Since we can play as big or small of a role as needed, we tell our customers to think of us as their own, custom-built safety net.”
Because Virteva has helped hundreds of companies transition to new technologies, they understand the challenges that employees experience during such a change, and know how to make the process as pain-free as possible.
Virteva makes Microsoft work better for business through deployment, managed services, and ongoing support for the entire Microsoft 365 stack. Virteva utilizes their own battle-tested best practices to provide a tried-and-true implementation methodology, allowing their customers to immediately generate a return on their investment. Offering managed IT and project-based consulting services, Virteva’s state-of-the-art Operations Center runs on ITSM best practices and tools from Microsoft, ServiceNow, Cisco, and other leading technology providers.
Virteva has over 150 employees and serves customers nationally from its headquarters in Minneapolis, MN.
Steve Griffiths, CFO