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Virteva is an independent managed IT services firm headquartered in Minneapolis MN, offering IT consulting and uniquely efficient IT solutions. Managed IT Services & SelectSourcing™
Virteva is a Managed IT Services provider headquartered in Minneapolis MN. Our process helps you build a managed IT service solution to fit your specific business needs. 
Unlike traditional outsourcing models, Virteva Managed IT Services (VMS) are designed to keep you in control of your IT environment. We call it selective outsourcing or SelectSourcing™. Rather than expecting you to hand over your entire IT workload, Virteva helps you choose which part of the IT environment to outsource, and then we help you decide how, and to what extent, you share responsibility with Virteva and other service providers. Whether you need onsite or remote management, whether you want to offload all or part of your IT environment, Virteva will build a managed service solution that meets your specific business requirements. Business Case: IT Survival in Tough TimesIn an Enterprise environment, cost reduction is likely the number one driver for SelectSourcing™. VMS not only offsets traditional managed IT service fees, we reduce hardware, software, operations, and other capital expenses. By easing adoption of new business processes, your staff can focus on innovation over maintenance and your budget will be more stable and predictable over a longer period of time. Our Subject Matter Experts and senior-level consultants stay current on the latest technology for security, services, and standards. We can help your employees enhance their skills and adapt to the constantly changing business environment. Virtualization TechnologiesVMS gives you visibility into your virtual machine (VM) infrastructure. We analyze your VM resource consumption and capacity and then help optimize load balancing accordingly. Virteva’s proven processes can help you determine if your virtual machine environment is adequately sized and if your applications are running effectively. By correlating virtual machine data with application performance, your baseline and norm data can be established and monitored going forward. Trending this data in a quality system will not only help your resource planning, but also allow you to project capacity and plan schedules and budgets in a streamlined and accurate manner. Exchange Environment and Active Directory Management
Other VMS best-practice services include managing the security, and auditing, of your Exchange environment; troubleshooting and revolving performance issues, disaster recovery planning, and reporting (including retrospective, diagnostic, and trends). We can monitor both the Exchange environment for backup purposes as well as the AD requirements for Exchange. VMS also includes managing your Outlook Web Application (OWA) environment, including TMG, certificates, and remote access to mail services. Server and Workstation EnvironmentMicrosoft Windows Level 2 and Level 3 operating system support is available at both the server and workstation level. We can implement both Microsoft Windows and Microsoft Office patches, service packs, and hot fixes. VMS proactively manages both anti-virus and malware definitions at the system level, as well as track all hardware support incidents with third-party vendors. In addition, we can maintain standard server and workstation images using Microsoft System Center Configuration Manager (SCCM) and other tools as necessary. Data Storage System (SAN) ManagementVMS includes both monitoring and managing your SAN performance. We configure switch and network management, set administration and permission levels, and track the capacity of the network. We then recommend expansion strategies when demand is projected to exceed capacity. Virteva monitors and manages SAN performance and systems backup and implements successful data retention processes. We provide periodic testing of disaster and data recovery systems, and also provide LUN management, provisioning and/or expansion as necessary. Network Infrastructure ManagementVMS manages and monitors both network status and performance, including real-time traffic monitoring, capacity metrics, and notification of incidents, failover, and threshold alerts. Network infrastructure management is available on-site and remotely through a VPN connection. We can perform historic, diagnostic, and trend reporting. We are highly qualified in implementing change management and auditing (including configuring backups accordingly). Our continuous capacity analysis helps us intelligently recommend expansion strategies and grow your networks in a way that is in line with your bottom line. "Bringing IT All Together"
SelectSourcing™ will help you make IT cost less and work better. Virteva serves as a single point of accountability so you can gain best-in-class managed IT services using multiple technology service providers. Virteva is an "IT Prime Contractor." This means we will act as a single point of contact and accountability for your existing service providers. Alternatively, we will help you select the perfect blend of service providers and manage them as a Composite IT service on your behalf. SelectSourcing™ has major ramifications for how enterprises procure and provide IT resources to their organizations and dramatically changes the role and behavior of the IT department and CIO. The timing of globalized business demands, generational skills shifts, improved infrastructure and a changing IT vendor landscape are all factors driving this model forward. SelectSourcing™ Includes:
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Effectively managing your multi-faceted Exchange environment and Active Directory (AD) is critical to the success of real-time monitoring and accuracy of capacity metrics. With VMS, Virteva can provide both Level 2 and Level 3 support within the Exchange environment. We can assess and recommend upgrades to your environment/systems including: service pack installation, upgrades, patches, hot fixes, and anti-virus definitions.
