SERVICES FROM VIRTEVA
ManagedNow Services from Virteva delivers faster time to ServiceNow maturity, lower cost to deploy and a proven on-going management practice. Say YES to Virteva’s ManagedNow Services.
- “I need my ServiceNow platform to meet my dynamic business requirements while adhering to best practices for operations and support”
- “I need faster deployments for enhancements”
- “I need service level and cost predictability”
- And I need all of these to be managed in a streamlined, collaborative fashion.
Introducing ManagedNow. For a set monthly fee our ManagedNow Service can provide the full life-cycle of platform management services including design, development and administration support – enabling customers to maximize their ServiceNow investment. The secret to our success lies in three core components: our customer engagement process; our IP library; and our end-to-end DevOps delivery methodology.
Virteva’s DevOps methodology is a means not an end. It starts with an efficient business intake phase where ServiceNow-related customer requests are captured, assessed and prioritized for input into the Design and Development phase. From there, our ServiceNow operations team is engaged, collaborating to yield faster release cycles and seamless deployment of new enhancements. The final phase is applying our industry leading operations
& support capability to our customers’ ServiceNow environment. The result is optimum return on our customers’ ServiceNow investment.
Virteva IP Library
Leveraging Best Practices
By leveraging ManagedNow, Virteva’s clients not only gain access to our powerful DevOps engine but our entire IP library of architectures, design specifications, pre-built ServiceNow components and service delivery workflows. If it’s a common problem, chances are we have not only deployed it, but are effectively managing it.
ManagedNow Features & Benefits
Whether you are spinning up ServiceNow for the first time or you need help with your existing environment, Virteva’s ManagedNow Services can help you reach Day-One maturity faster, reduce OpEx costs, or both.
Virteva’s ManagedNow Services enable your organization to say YES to:
- Pre-built, mature ServiceNow environments ready for immediate turn-up
- Professional implementation, development and administration services
- Access to our library of ServiceNow forms and workflows
- Best practice engagement processes backed by established Service Levels
- Faster turnaround for support and enhancements requests
- Road-mapping services that ensure application relevance and alignment to business priorities
- IT automation and self-service
- Improved customer satisfaction