Virteva is an independent managed IT services firm headquartered in Minneapolis MN, offering IT consulting and uniquely efficient IT solutions.

Job Opening - Senior SCCM Consultant

Overview

Virteva is an independent IT consulting and managed services firm serving enterprise clients and medium sized businesses headquartered in the Twin Cities. Virteva offers a full range of IT infrastructure consulting services from assessments and strategic planning to design and implementation of IT business solutions. Focus areas include virtualization and optimization, security and access management, and messaging & collaboration solutions. Virteva also offers a full range of remote management and monitoring services, including servers, virtualization, and messaging technologies, as well as the underlying network, storage, and security platforms.

Job Summary

We are looking for a Senior SCCM Consultant who is extremely customer focused and has extensive client engineering experience. This person must have the ability to manage large and complex projects with capability to direct and advise as appropriate. The Senior SCCM Consultant will have the ability to architect and lead projects that center around the effective delivery of client systems and applications. The following breakdown identifies the mix of activities expected for the person in this role.

Essential Duties and Responsibilities

• Provide technical leadership in the areas of Microsoft SCCM and other System Center technologies
• Architect, develop, package, and test operating system images and applications
• Author and provide user instruction as needed
• Research, evaluate, and provide feedback on problematic trends and patterns in customer support requirements
• Provide customer and technical training, when required
• Ability to prioritize assigned tasks to deliver all projects on time and within budget
• Ensure complete and timely follow-through with all client contacts
• Possesses effective written, verbal and interpersonal communication skills
• Creates presentations for technical implementations to be given to customers and to internal staff
• Participates in client sales meetings to understand the client’s current technology state and future needs
• Demonstrate analytical and problem solving skills
• Maintain a high level of client satisfaction at all times by displaying a positive and helpful attitude

Desired Education, Experience & Other Skills

• BE or BS Degree in one of the following subject areas: Computer Science, Business Administration, Information Technology or related field preferred
• Prefer packaging and scripting experience (WinBatch, Wise Package Studio, Prism, Radia, ZENworks, InstallShield, VB and batch scripting)
• Industry best practices in terms of implementation and operations of proposed solutions
• Background and/or certifications in ITIL, COBIT, or CMMI a plus
• Ability to communicate, mentor, teach, and explain concepts at multiple levels with the capability to extract the business value related to the proposed solutions
• Knowledge of Apple Macintosh software support and delivery a plus
• Microsoft Certificated Desktop Support Technician (MCDST) certificate or equivalent
• 3+ years of experience focusing on the technology or equivalent
• Consulting experience a plus